We've invested our time to ensure that the only problem you will have, is what you will do with all the free time you have by using a system that works first time, every time.
What is Flex?
Flex is Yellow Billing's online billing and customer management interface. Flex handles all aspects of a Telecommunication providers interface with their customer, from provisioning all the way through to billing, late notices, payment processing and invoicing. Flex was designed from the ground up to be the one stop shop for billing and customer management.
Flex Features
- CMS — Inbuilt client management system for customer service, full visibility of what has happen on an account and who made the change.
- Invoicing — Be it sending an email or delivery via post, Flex guarantees that your bills will go out on time, the sooner the invoice goes out, the sooner the money comes in the door.
- Debt Collection — Automatic generation of reminder notices.
- Payment Processing — Automatically process payments from Web Pay, Secure Pay, Australia Post, Bpay, Credit Cards & Direct Debit.
- Pro Rata — Regardless of when your customer joins, they are only billed from their joining date.
- Reporting — In-depth reporting enabling the identification of trends on a day by day basis containing up to the minute information, run a report when and as you need it.
- Simplicity — Accompanied by a user friendly manual as well as an intuitive interface in line with a specially designed training course we can get your staff up and running in no time.
- Accessiblity — Anywhere, anytime, no need to deal with the hassle of installing software on pcs, now as long as you have an internet connection you can access your billing data online.
- Ongoing development — When you sign on, not only are you safe in the knowledge that your billing troubles are in the past, you'll also receive new features regularly, free of charge.
What telecommunication services does Flex support?
Flex supports provisioning and billing for the leading carriers in Australia. With its unique modular design it supports all major telecommunication services, which includes but is not limited to fixed line voice, Voice Over IP (VOIP), Data (dialup, DSL, broadband), wireless/mobile (GSM, CDMA & 3G)
Why the name Flex?
Here at Yellow Billing we're all about "Flex"ibility, gone are the days of calling up your billing provider and being slugged a huge fee for a minor change! Every contract that we provide has a component of free changes included, ensuring you can rest easy in the knowledge that if you need a change, you won't be reaching into your pocket every time!
Keep your business running.
Running on enterprise class hardware, in a world class data centre, monitored 24x7x365 with guaranteed service level agreements, the infrastructure supporting Flex gives you the peace of mind that whenever you need to access your data, it will be there.
